Dedicated to the quality and purity of our products, we purchase our herbs, extracts, and oils from around the world and only accept those meeting strictest quality guidelines. By contracting with small family farms, we insure the highest quality ingredients for our products. Herbs grown organically in the “proper” part of the world will produce far superior therapeutic properties. To assist our customers in discovering the uniqueness of our products, we have established this guarantee:
• 30 day return policy for cash.
• 365 day return policy for store credit.
• We will refund any unused portion of the oil, extract, or herbal supplement.
• No returns will be accepted without prior authorization.
• The customer assumes responsibility for the package until it arrives at our location.
Personal Note: Even though we offer a 100% Guarantee that allows you return your unopened product within 30 days for a full refund, in most all cases we still refund the full purchase price for opened product as well as product that has been used. This in no way voids our official return policy.
We have a very kind and understanding customer service department. Their desire is to create a win/win situation and ensure that you are happy. If you ever have a problem or suggestion, please let us know. Thank you.